Superior Cleaning Service has provided house cleaning services in Matthews NC since 1998. We work with homeowners, busy families, working professionals, retirees, and new movers across Matthews, Charlotte, and surrounding areas. Our cleaners train on the Certified Occupational Residential Executive (CORE) process, arrive in uniform, and follow the same checklist every visit so the cleaning quality stays consistent week after week.
We’re locally owned, BBB-accredited with an A+ rating since 2012, fully insured and bonded, and hold a 4.8 rating on Google.
What our residential cleaning covers, room by room
A standard house cleaning visit covers the rooms where mess accumulates fastest and where guests notice first. Here’s what we handle in each area.
Kitchen
The kitchen takes the most time on a typical visit because it has the most surfaces and the highest stakes. Counters, sink, stovetop, exterior appliance surfaces, microwave interior, and high-touch areas like cabinet pulls and light switches.
Bathrooms
Toilets, showers, tubs, sinks, mirrors, and floor sanitizing. The bathroom is the room most clients say they hate cleaning themselves, and the one that affects how a home feels the moment a guest steps inside.
Floors
Vacuuming all carpeted areas, including under accessible furniture. Mopping hard floor surfaces with attention to corners and baseboards adjacent to high-traffic paths.
Dusting
Surface dusting across furniture, shelves, electronics, picture frames, window sills, and reachable light fixtures. Dust accumulates fastest in homes with pets, kids, and HVAC systems running daily, which covers most Matthews homes.
Trash and surfaces
Trash removal from all rooms, surface disinfection across high-traffic areas, and a final walkthrough to catch anything missed.
Recurring residential cleaning vs. deep house cleaning
Most clients book one of two service tracks:
Recurring services run weekly, biweekly, or monthly. Same checklist, same standards, every visit. Recurring clients get discounts compared to one-time bookings and priority on schedule changes. Bi-weekly is the most common cadence for Matthews families.
Deep house cleaning is for the detailed work that doesn’t fit into a regular visit. Baseboards, behind appliances, inside reachable cabinet surfaces, vents, blinds, ceiling fans, and other areas that build up over weeks or months. We recommend a deep clean as the first visit for new recurring clients, so the team starts from a clean baseline.
Learn more on our deep cleaning services page.
Customizing your cleaning visit
Every home is different. The room that needs the most attention in one house is the room another homeowner already keeps tidy. Our service is customizable, so during your estimate we walk through priorities, problem areas, and any rooms or tasks you want included, skipped, or emphasized.
Some common requests we hear from Matthews homeowners:
- Skip the kids’ rooms (they want to clean those themselves)
- Focus extra time on the kitchen because cooking is constant
- Use specific products the family already has on hand for pets or allergies
- Pay attention to pet hair on stairs and around feeding areas
- Rotate deep tasks (ovens, fridges, windows) across visits
Pricing is quote-based and depends on home size, service level, and which tasks are included. Square footage, bedroom count, and the condition of the home at the start of service all factor in.
How we hire and train house cleaners
Letting a cleaning team into your home is a trust decision. The team you meet on day one should be the kind of team you’d be comfortable seeing every week.
Our cleaners arrive in uniform and train on the Certified Occupational Residential Executive (CORE) process, a standardized residential cleaning method that covers how each room gets cleaned, what products and techniques to use, and how to handle client communication. We’re members of the Association of Residential Cleaning Services International (ARCSI) and follow their professional standards of conduct.
Team size varies between 15 and 20 cleaners, and the specific team assigned to your home may rotate based on scheduling. The checklist and the training are the constants. Every clean follows the same process whether your team is the same week to week or a different combination.
For households with pets, allergies, or strong product preferences, we coordinate during the estimate to confirm what products to use or bring. The CDC’s cleaning and disinfecting guidance covers the evidence on high-touch surfaces and shared spaces if you want to read more on what affects household hygiene.
Service area for residential cleaning
We provide residential cleaning across Matthews, Charlotte, and surrounding areas. The home cleaning service runs on the same schedule structure across all areas we serve.
For homeowners preparing to move, our move in/out cleaning handles empty homes top to bottom. For a once-a-year top-to-bottom reset, our spring cleaning covers the spots that don’t fit into routine visits.
Request a free estimate
We stand behind the quality of our cleaning services and strive to address any concerns promptly. If you’re unhappy with an area cleaned, contact us so we can review the issue and work toward a resolution.
To talk through your home, schedule, and cleaning priorities, request a free estimate, and we’ll follow up with a custom quote.
Common questions about house cleaning services in Matthews NC
Pricing is quote-based and depends on home size, service level (recurring vs. deep house cleaning), and which tasks are included. Request a free estimate and we’ll provide a custom quote after reviewing the details.
Most Matthews families book bi-weekly recurring service for ongoing upkeep, with a deep clean as the first visit. Families with kids and pets often prefer weekly. Smaller households often choose bi-weekly or monthly.
We bring standard professional cleaning supplies. Clients with specific product preferences for pets, allergies, or sensitivities can supply their own products or request specific items during the estimate.
We do our best to send the same cleaning people to your home for each visit. Occasionally, schedules, vacations, or other staffing needs may require a different team member. Every member of our cleaning team follows the same detailed checklist and training process to provide consistent, high-quality service every time.
Yes. Superior Cleaning Service is fully insured and bonded, BBB-accredited with an A+ rating since 2012, and a member of ARCSI.