Cleaning Services in Matthews, NC, for Homes, Offices, and Short-term Rentals
Superior Cleaning Service has provided cleaning services in Matthews, NC, since 1998. We’re a locally owned company based in Matthews, BBB-accredited with an A+ rating since 2012, and we hold a 4.8 rating on Google. Our cleaners train on the Certified Occupational Residential Executive (CORE) process, and we’re members of the Association of Residential Cleaning Services International (ARCSI).
We work with homeowners, busy families, working professionals, retirees, new movers, and short-term rental owners across Matthews, Charlotte, Ballantyne, SouthPark, the University Area, Concord, Huntersville, Mint Hill, Indian Trail, and Pineville.
Reliable House Cleaning and Recurring Service
Reliability is the part of cleaning that doesn’t show up in marketing photos. The team arrives on the day you scheduled. The same checklist runs every visit. Communication happens when something needs attention. Those three habits are why our clients stay with us for years.
Every recurring clean covers:
- Kitchen cleaning, including counters, sink, stovetop, and high-touch surfaces
- Bathroom sanitizing, including toilets, showers, tubs, and mirrors
- Vacuuming and mopping all floor surfaces
- Trash removal
- Surface disinfection across high-traffic areas
We schedule recurring service weekly, bi-weekly, or monthly, with discounts available for ongoing clients. Same-week scheduling and last-minute requests are accepted when our schedule allows. Pricing is quote-based and depends on home size, service level, and cleaning needs.
Learn more about our standard service on the home cleaning page.
What Our Clients Say
Posted on Google Laura ShepardTrustindex verifies that the original source of the review is Google. I have been a customer since 2012 - Superior Cleaning is fabulous! Easy to work with, easy to change appointments and extremely professional and kind.Posted on Google Mike DistasioTrustindex verifies that the original source of the review is Google. We use Superior for both our residential home and short term rental property. They do phenomenal work! They leave our home sparkling, even with our 3 dogs in the way. They also are very reliable to prepare our rental property for the next guests.Posted on Google Angela FerrenceTrustindex verifies that the original source of the review is Google. #1 Top Notch Excellent Cleaning Service! Been with Superior over 4 years (service bi-weekly). I can’t say enough great things about the cleaning team and office staff, they are professional, respectful of your home, punctual, excellent customer service, they respond via email/text within 24hrs or sooner, and the staff is on top of notification with any schedule changes. It goes without saying the service we look for that is hard to come by these days, this company surpasses expectations. Thank you very much for the dedication your team provides and the support and loyalty your company continues to strive for.Posted on Google candy gipeTrustindex verifies that the original source of the review is Google. Meticulous, professional, all business! Have used Superior for 4+ years … everything I want in a partner that maintains the cleanliness and order of my home.Posted on Google Emily HaakeTrustindex verifies that the original source of the review is Google. Mercedes, Daniel and their team at Superior Cleaning Services have been taking care of our cleaning needs at our home, rental properties, investment properties, and offices since 2009. We’ve had Superior do it all; weekly cleanings, biweekly cleanings, monthly cleanings, quarterly cleanings, new construction cleanings, move out cleanings, move in cleanings, deep cleanings, spring cleanings, etc. The cleaning teams at Superior pay great attention to detail, are thorough and the cleanings are consistent. There is no one else in the greater Charlotte area that we would trust more than Superior!Posted on Google Kelly JenkinsTrustindex verifies that the original source of the review is Google. They are truly superior, I wish more businesses were run this well. I've used them for years and have no complaints. They are dependable, prompt, professional and excellent at their work. They are also very flexible and easy to communicate with. I've recommended Superior Cleaning to a number of people, all of them have thanked me for the recommendation and are still using their services.Posted on Google YvonneTrustindex verifies that the original source of the review is Google. We have been using Superior Cleaning Services for years and their services are impeccable. Mercedes ( President/Owner) is completely dedicated to making sure all your cleaning services are taking care off and we appreciate the customer care. Atilio and Iris are fantastic! I would recommend Superior Cleaning Service to anyone.Posted on Google Marissa HayesTrustindex verifies that the original source of the review is Google. The women from Superior cleaning were amazing, so thorough, did a fantastic job on our office space- it is sparkling!! And they were so nice professional and on time!Load more
Deep Cleaning Services for First-time Visits and Special Situations
Deep cleaning covers the detailed work that doesn’t fit into a regular weekly visit. Baseboards, behind appliances, inside reachable cabinet surfaces, vents, blinds, and other hard-to-reach areas that build up over time.
Most clients book a deep clean when:
- Starting a recurring service for the first time
- Hosting family for the holidays
- Preparing a home for sale or new tenants
- Recovering from a renovation
- Returning from extended travel
Our deep cleaning services page covers what’s included in a standard deep clean and how it differs from recurring service.
Move-in and Move-out Cleaning in Matthews and Charlotte
Moving is one of the hardest weeks of the year. The last thing anyone wants to do on moving day is scrub a bathroom someone else will live in. Our move-in/out cleaning covers empty homes from top to bottom, ideal for buyers, sellers, renters, and landlords preparing a property for the next occupant.
Vacation Rental and Airbnb Cleaning for Hosts
Hosts running short-term rentals work on guest deadlines, not weekly schedules. We handle turnover cleaning between bookings, with damage reporting, restocking, photo confirmation, and inventory checks available on request. Our Airbnb and VRBO cleaning page covers what’s included and how turnover scheduling works.
Office Cleaning for Small Businesses
Workplace cleanliness affects how clients perceive your business and how your team feels when showing up to work. Our office cleaning handles small commercial spaces on a recurring schedule that fits your business hours.
Spring Cleaning for a Full Seasonal Reset
Once a year, most homes need more than recurring service can handle. Our spring cleaning is a top-to-bottom seasonal reset covering the spots that get skipped during routine visits.
Why Families Across Matthews Choose Superior Cleaning Service
Superior Cleaning Service has been cleaning homes across the Matthews area for 28 years. A few things have stayed consistent over that time:
- Locally owned and based in Matthews, not a franchise
- Team of 15-20 cleaners trained on the CORE process
- ARCSI membership and professional standards of conduct
- Fully insured and bonded
- 4.8 rating on Google across years of reviews
- BBB A+ rating, accredited since 2012
- Quote-based pricing matched to your home and needs
We stand behind the quality of our cleaning services and strive to address any concerns promptly. If a client is unhappy with an area we cleaned, we encourage them to contact us so we can review the issue and work toward a resolution.
For cleaning guidance on disinfection and household hygiene, the CDC’s cleaning and disinfecting guidance covers evidence-based recommendations for high-touch surfaces and shared spaces.
Common Questions About Cleaning Services in Matthews, NC
Pricing depends on home size, service level (recurring vs. deep clean), and the specific tasks included. We use quote-based pricing because homes vary too much to fit one formula. Request a free estimate, and we’ll review the details and provide a custom quote.
Most clients book weekly or bi-weekly for ongoing upkeep, with a deep clean to start. Families with kids and pets often prefer weekly. Smaller households, or those who prefer to handle light tidying themselves, often choose bi-weekly or monthly.
Standard service covers kitchen cleaning, bathroom sanitizing, vacuuming and mopping, trash removal, and surface disinfection. Deep cleans add detailed tasks and hard-to-reach areas. Specific inclusions are confirmed during your estimate.
Yes. Superior Cleaning Service is fully insured and bonded. We’ve been BBB-accredited with an A+ rating since 2012.
Request a Free Estimate
To talk through your home, schedule, and cleaning needs, request a free estimate and we’ll follow up with a custom quote. New clients are welcome across Matthews, Charlotte, Ballantyne, SouthPark, University Area, Concord, Huntersville, Mint Hill, Indian Trail, and Pineville.
To learn more about our team and how we got started, visit our story.
Our trained team members will keep your staff healthy and happy!
When you choose Superior Cleaning for your office cleaning needs, your confidence means everything to us. That is why our trained professionals provide a quality, consistent service each visit. We also provide customized cleaning plans specifically for your needs. For your protection, we are fully licensed and insured.
Get your Superior Clean today!
Whether you are looking for regularly scheduled office cleanings, a one time deep clean, AirBnB/VRBO cleanings or anything in between – Superior Cleaning will develop a customized cleaning plan for your needs.