Superior Cleaning Service is a top choice when you’re looking for an Airbnb cleaning service near me. Our Airbnb cleaning company is built around the deadline that defines short-term rental hosting: the window between checkout and the next check-in. Our team handles turnover cleaning for hosts across Charlotte, Matthews, Ballantyne, SouthPark, the University Area, Concord, Huntersville, Mint Hill, Indian Trail, and Pineville.
We’ve been cleaning homes across the Charlotte area since 1998, and we bring the same discipline to vacation rentals: kitchen, bathrooms, floors, linens, trash, and disinfected surfaces, ready for guests who write reviews the moment they walk in.
Why Short-term Rental Hosts Work With Us
Short-term rental success depends on cleanliness. The first 30 seconds inside a property shape the review your guest will leave. Hair on a bathroom counter. Coffee grounds in the sink. A used towel folded over the rack. The small things drive bad reviews, and those small things are what tired hosts miss when they try to clean their own properties between back-to-back bookings.
Superior Cleaning Service has been BBB-accredited with an A+ rating since 2012. We’re insured and bonded, and we hold a 4.8 rating on Google. Our cleaners train on the Certified Occupational Residential Executive (CORE) process, which standardizes how each room gets cleaned across our team. We’re also members of the Association of Residential Cleaning Services International (ARCSI) and follow their professional standards of conduct.
That training matters when you’re handing your property over to a cleaner you’ve never met. You get a trained team working from a system refined since 1998.
Communication is where the difference shows up day to day. When something needs attention at your property, a missing item, a damaged piece of furniture, a maintenance issue, you hear about it the same day, with enough lead time to act before your next guest arrives. The reporting isn’t an afterthought. It’s part of what your fee covers.
What Our Vacation Rental Turnover Cleaning Includes
Every standard turnover covers:
- Kitchen cleaning, including counters, sink, stovetop, and high-touch surfaces
- Bathroom sanitizing, including toilets, showers, tubs, and mirrors
- Vacuuming and mopping all floor surfaces
- Bed linen changes
- Trash removal
- Surface disinfection across high-traffic areas
Photo confirmation of completed cleanings, inventory checks between guests, and damage or maintenance reporting are available on request. We notify hosts promptly when something needs attention so you can address it before the next check-in.
Booking happens through direct communication with our scheduling team. We don’t currently integrate with marketplace platforms such as Turno or Hospitable, so you’re working with the same contact each time, which keeps back-to-back coordination simple.
Flexible Scheduling for Vacation Rental Owners
Last-minute bookings happen. A guest extends, then cancels. Another books at 10 p.m. for an arrival at noon. Superior Cleaning Service handles last-minute turnover requests when our schedule allows, and we review pricing flexibility on a case-by-case basis for tight-window cleans for repeat hosts.
Recurring scheduling works in your favor here. Hosts who use us regularly get priority for tight turnaround requests because we already know your property, linen storage, essential restocks, and preferences. The clean is faster because there’s no learning curve.
We work with individual Airbnb hosts, vacation rental investors with multiple properties, and small property managers running 2 to 10 units. The reliability you’d expect from a long-term residential cleaner, applied to a turnover schedule.
What Our Clients Say
Posted on Google Laura ShepardTrustindex verifies that the original source of the review is Google. I have been a customer since 2012 - Superior Cleaning is fabulous! Easy to work with, easy to change appointments and extremely professional and kind.Posted on Google Mike DistasioTrustindex verifies that the original source of the review is Google. We use Superior for both our residential home and short term rental property. They do phenomenal work! They leave our home sparkling, even with our 3 dogs in the way. They also are very reliable to prepare our rental property for the next guests.Posted on Google Angela FerrenceTrustindex verifies that the original source of the review is Google. #1 Top Notch Excellent Cleaning Service! Been with Superior over 4 years (service bi-weekly). I can’t say enough great things about the cleaning team and office staff, they are professional, respectful of your home, punctual, excellent customer service, they respond via email/text within 24hrs or sooner, and the staff is on top of notification with any schedule changes. It goes without saying the service we look for that is hard to come by these days, this company surpasses expectations. Thank you very much for the dedication your team provides and the support and loyalty your company continues to strive for.Posted on Google candy gipeTrustindex verifies that the original source of the review is Google. Meticulous, professional, all business! Have used Superior for 4+ years … everything I want in a partner that maintains the cleanliness and order of my home.Posted on Google Emily HaakeTrustindex verifies that the original source of the review is Google. Mercedes, Daniel and their team at Superior Cleaning Services have been taking care of our cleaning needs at our home, rental properties, investment properties, and offices since 2009. We’ve had Superior do it all; weekly cleanings, biweekly cleanings, monthly cleanings, quarterly cleanings, new construction cleanings, move out cleanings, move in cleanings, deep cleanings, spring cleanings, etc. The cleaning teams at Superior pay great attention to detail, are thorough and the cleanings are consistent. There is no one else in the greater Charlotte area that we would trust more than Superior!Posted on Google Kelly JenkinsTrustindex verifies that the original source of the review is Google. They are truly superior, I wish more businesses were run this well. I've used them for years and have no complaints. They are dependable, prompt, professional and excellent at their work. They are also very flexible and easy to communicate with. I've recommended Superior Cleaning to a number of people, all of them have thanked me for the recommendation and are still using their services.Posted on Google YvonneTrustindex verifies that the original source of the review is Google. We have been using Superior Cleaning Services for years and their services are impeccable. Mercedes ( President/Owner) is completely dedicated to making sure all your cleaning services are taking care off and we appreciate the customer care. Atilio and Iris are fantastic! I would recommend Superior Cleaning Service to anyone.Posted on Google Marissa HayesTrustindex verifies that the original source of the review is Google. The women from Superior cleaning were amazing, so thorough, did a fantastic job on our office space- it is sparkling!! And they were so nice professional and on time!Load more
Service Areas Across the Charlotte Region
If you’ve been searching for an Airbnb cleaning service near you, Superior Cleaning Service is based in Matthews and provides vacation rental turnover cleaning across:
- Matthews
- Charlotte
- Ballantyne
- SouthPark
- University Area
- Concord
- Huntersville
- Mint Hill
- Indian Trail
- Pineville
Request a free estimate and we’ll review your property’s square footage, layout, and turnover frequency to provide a custom quote.
For hosts looking to refresh their listing standards, the Airbnb host resources hub and VRBO host listing guide cover guest expectations and platform best practices in detail.
Common Questions About Turnover Cleaning
Same-day turnovers depend on our schedule and your booking window. For recurring hosts we accommodate more often because we already know the property. New clients should plan to discuss timing during the estimate.
Our standard turnover covers kitchen cleaning, bathroom sanitizing, vacuuming and mopping, bed linen changes, trash removal, and surface disinfection. Photo confirmation, inventory checks, and damage reporting are available on request.
We can handle restocking on request, including paper goods, soap, coffee, and other host-supplied items. Restocking is coordinated during scheduling so we know what to bring and where to find it.
Superior Cleaning Service prices each property after reviewing the size, layout, and turnover frequency. We use quote-based pricing because vacation rental properties vary too much to fit one formula.
A vacation rental cleaner works around bookings, follows a checklist matched to guest expectations, and communicates damage or restocking issues before the next check-in. A regular house cleaner serves the same family on a fixed schedule. The standards overlap, but the timing and reporting are different.
As we believe in giving back to our community, we also are engaged with other great charitable organizations such as the Charlotte Rescue Mission, the Second Harvest Food Bank and the Humane Society of Charlotte.
Request a free estimate
We stand behind the quality of our cleaning services and strive to resolve concerns promptly. To talk through your property, turnover frequency, and any restocking or reporting needs, request a free estimate and we’ll follow up with a custom quote.
To learn more about how we work, read our story. For non-rental properties, we also offer home cleaning and deep cleaning services.